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&nbsp;<h3>Can I have group calls with colleagues?</h3>When you call a colleague, you can chose between "Call with colleague" for calling one colleague,&nbsp; and "Call with colleagues (MDO)" to call with a maximum of 11 therapists. Click on the plus sign (+) at the top right corner of the video call screen, to add other therapists.&nbsp; 💡 You can not have group sessions with clients<figure class="image"><img src="https://cdn-assets.productfruits.com//93282444-980f-4252-8411-27aea46105f8"></figure><hr><h3>Can I show a video, while sharing my screen with a client?</h3>You can share videos playing in your browser or in a media player.&nbsp;💡 The viewing experience may not be optimal, the video may have some delay and display visual artifacts&nbsp;💡 By default, the sound of a video is not shared when sharing the video. The viewer will not be able to hear the audio.<hr><h3>Can my client continue to use the app when the treatment is finished?</h3>Your client can continue to use the app independently; chat history, meeting notes and registrations stay visible for the client.<hr><h3>How can I adjust my profile picture?</h3>Click on the arrow in the top right corner, next to your name, and click on "My profile".&nbsp; If you click on the grey image (the placeholder of your profile picture) you can upload a photo from your computer <a href="https://niceday.productfruits.help/en/article/edit-profile-account-settings" target="_blank" rel="noopener noreferrer">Read more about editing your profile</a> &nbsp;<hr><h3>My client wants to delete account/data, what can I do?</h3>- Your client can send NiceDay an email at&nbsp;team@niceday.app with the request to delete the account.&nbsp; - The client can go to the "Settings" tab in the app, and click on "Request account deletion" &nbsp;<hr><h3>Where can I pass on feedback about NiceDay?</h3>We are happy to receive your feedback:<ul><li>Email us:&nbsp;<a href="mailto:support@niceday.app">support@niceday.app</a>&nbsp;</li><li>Call us: (+31)085 - 04 38 475 &nbsp; (09:00-17:00 CET, Mon-Fri)</li><li>Click on the "Give feedback" button in the Help Centre:</li></ul><figure class="image image_resized" style="width:17.64%;"><img src="https://cdn-assets.productfruits.com/d5a59851-902f-45fe-9ab2-13f5d4175967"></figure><hr><h3>Can I use the NiceDay Portal as a therapist on a tablet or mobile phone?</h3>It is possible to use the NiceDay portal as a professional on an iPad in the Safari browser.Open&nbsp;<a href="https://web.niceday.app/">https://web.niceday.app</a> in Safari browser💡 NiceDay portal is not tested on other tablets or mobile phones: we can not guarantee that all the functionalities will work as expected.💡 The NiceDay App is only designed to be used by clients, and can not be used as a therapist.&nbsp;&nbsp;<hr><h3>Can my client use the NiceDay Portal?</h3>Clients can use the NiceDay Portal only for (video) calling and chatting.&nbsp; All other functionalities, such as making registrations, can be done via the app.&nbsp; Clients can log in via the <a href="web.niceday.app" target="_blank" rel="noopener noreferrer">web.niceday.app</a> website &nbsp;<hr><h3>I do not want my date of birth to be visible to clients, what to do?</h3>Your date of birth is never visible to clients. This is only visible to yourself &nbsp;<hr><h3>What happens to chat messages when me and a client disconnect?</h3>If the connection between you and the client is broken, your chat history will no longer be visible to you as a therapist. The client keeps having access the chat history, they can read it by going to the "Contacts" tab → Archive.&nbsp;

👪 Client management&nbsp; Manage the caseload by accessing, adding, and removing clients, and adding other therapists <a href="https://niceday.productfruits.help/en/article/enrol-new-client" target="_blank" rel="noopener noreferrer">Check out manuals</a> &nbsp;📈 Progress tracking Monitor the client's feelings, emotions, symptoms, or events and measure the effectiveness of the treatment with the ROM measurement <a href="https://niceday.productfruits.help/en/article/check-in-" target="_blank" rel="noopener noreferrer">Check out manuals</a> &nbsp;📞Communication&nbsp; Chat, share photos and files, and (video)call for sessions or in-between, with therapists and clients <a href="https://niceday.productfruits.help/en/article/chat-and-videocall" target="_blank" rel="noopener noreferrer">&nbsp;Check out manuals</a> &nbsp;📝 Interventions&nbsp; Use evidence-based interventions from the toolbox, such as homework exercises, psycho-education or journals&nbsp; &nbsp;<a href="https://niceday.productfruits.help/en/article/read-registrations-" target="_blank" rel="noopener noreferrer">Check out manuals</a> &nbsp;🗃️ Dossier Session or intake notes and plans are easily created. U<a href="https://niceday.productfruits.help/en/article/burn-out-protocol" target="_blank" rel="noopener noreferrer">se NiceDay treatment protocols for inspiration</a> <a href="https://niceday.productfruits.help/en/article/session-notes" target="_blank" rel="noopener noreferrer">&nbsp;Check out manuals</a> &nbsp;📆 Administration Easily synchronize your calendar, schedule appointments, automate time registration, and export to the EHR <a href="https://niceday.productfruits.help/en/article/plan-session" target="_blank" rel="noopener noreferrer">Check out manuals</a><figure class="image"><img src="https://cdn-assets.productfruits.com/def36b4d-125a-42de-b1a2-da07a461ad90"></figure>

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